We love to hear from clients how delighted they are with our comprehensive IT services. We’ve invested 60 years in understanding what business really needs from IT, while simultaneously keeping our eyes on the future. Our clients know they can rely on us to provide them exactly what their business requires, and to respond proactively when challenges and innovations arise.
Founded in Charlotte, NC with branch offices around the country including Miami, FL, Waypoint offers:
Our clients span many industries including finance, legal, transportation, military, medical, accounting, and retail in the U.S., Hong Kong, Dominican Republic, South America, Canada, and the United Arab Emirates.
Our unflinching commitment to excellence combined with unparalleled technical skill gives our clients the competitive advantage they need in our fast-paced technology environment.
"A proven history of delivering what they promise, and with all the ingredients necessary for a strong working relationship: Reliability, knowledge, and integrity."
To find out more about our service areas in both Charlotte, NC and Miami, FL click here to go to our contact page.
Our founder, Dan Wilson, started Waypoint Solutions Group in 2003 with two employees, serving one multi-national intermodal transit company’s outsourced IT needs. Between 2003 and 2006, the company grew to incorporate a third employee and another line of IT support services. In 2007, Wilson saw that demand was growing for good managed IT for the SME market, and set about positioning the company to serve that market. He joined forces with Ron Rivieccio and doubled the company’s IT outsourcing capacity.
By Fall of 2006, Waypoint had signed its first small business managed IT contract, and new contracts grew quickly to fill capacity. Meanwhile, Tony Shannon, founder of Charlotte Techsupport, was providing similar services and contacted Wilson to discuss working together. In 2010, the two companies merged with a common mission: To provide the best customer service and quality available in managed IT.
Our organization and leadership have been honored by many awards over the course of our history, including MSP100 in 2007, 2008, 2009, 2010 2011, and 2012; Charlotte Business Journal Fast50 in 2010, and 2011, 2012; Inc. 500/5000 in 2012 and 2013; Charlotte Best Places to Work in 2012; NC Top 100 Small Business in 2011; and Top 300 Business in the South in 2011.
Dan Wilson was named Top 250 MSP Executives in 2007, 2008, 2009, 2010, 2011, and 2012 and is a member of the International Alliance of Managed Service Providers (Board), Executive Committee Make a Wish Celebrity Sports Auction, Charlotte IT Group, Charlotte Chamber, Microsoft Gold Partner, and the North Carolina World Trade Association.
Tony Shannon won the 2010 Business Leader Mover and Shaker Award and is a member of the Metrolina Business Council, Charlotte Chamber, Matthews Chamber, Union County Chamber, CEDIA, Izaak Walton League of America, Past Board Member of Muscular Dystrophy Association, Past President and Board Member of CORE (Charlotte Organization for Referrals & Education),
We’re proud of our long history of outstanding service and quality. We hope you’ll become a part of our story too.