Waypoint and Charlotte Techsupport LLC Merge

CHARLOTTE, NC – September 23, 2010 – Waypoint Solutions Group, a global leader in Information Technology and Solutions, has significantly expanded its Charlotte presence by entering into a merger agreement with Charlotte-based Charlotte Techsupport LLC. Tony Shannon, former president of Charlotte Techsupport, will become a partner and serve as Waypoint’s Vice President to focus on strategic business development and long-term client partnerships.

“We are thrilled to present our POINT products and to companies that have experienced top notch service from Charlotte Techsupport,” said Dan Wilson, Waypoint’s President & CEO. “Tony is an experienced business professional who is completely devoted to providing outstanding customer service and building a company the right way.”

Waypoint Solutions Group offers businesses of all sizes complete, flat rate IT service and support through its three core programs – Managed Services (managePOINT), Infrastructure Security (securePOINT), and Business Continuity Management (storePOINT). With the addition of Charlotte Techsupport, Waypoint now offers residential computer repair and Audio/Visual implementation.

“We serve as an extension to your business offering cost-effective products that give you piece of mind and help you become more productive,” said Shannon.“I am proud to be a part of the Waypoint family and look forward to helping clients build their businesses.”

Waypoint’s managePOINT supervises , asset inventory, security patch management, malware/spyware protection, antivirus, software and service pack updates. Whether it’s a local equipment failure or a natural disaster, Waypoint’s storePOINT has a specialized backup system that reduces server downtime, encrypts data, provides low cost offsite storage, and permanently eliminates the cost and time of managing onsite tape backup. Waypoint’s securePOINT offers customized security solutions including intrusion detection and prevention, web content filtering, SPAM protection and data loss prevention. Waypoint specializes in Microsoft technologies, active directory, exchange, systems management, internet security, and firewalls.

“The merger highlights the dramatic growth Waypoint has experienced this year,” said Wilson. “We recently entered the Florida and South Carolina markets and have seen an escalating demand for our fleet of POINT products. With our professional staff increasing 40 percent companywide, we project a 35 percent boost in sales this year.”

Waypoint was also recently named by Business Leader to the Top 100 Small Businesses in North Carolina for the second straight year and Vice President Tony Shannon was named a 2010 Mover & Shaker.


Posted on: 09.23.10